SunCrest Water Removal
Water Damage Restoration Throughout Highland, UT
Highland's permit list names basement finishes, water heaters, and plumbing as permit work.
Water damage restoration in Highland, UT runs through Highland City offices in Utah County, and Highland shares a border with Draper. Highland Public Works maintains water lines up to and including the meter; the line to the house is yours. Your restoration company gives you a written estimate after measuring moisture, so ask which side of the meter leaked.
Highland Offices, Utilities, and ZIP Codes
- County
- Utah County
- Status
- Incorporated city
- ZIP codes
- 84003 (Highland City uses it for City Hall and parks; 11.5% of its land is Highland (Census 2020))
- Permit office
- Highland City Building Division at City Hall, 801-772-4516
- Water
- Highland City culinary water from 6 deep wells; pressurized irrigation April 15 to October 15
- Sewer
- Highland City collection; TSSD treatment
- Electric and gas
- Rocky Mountain Power (888-221-7070); Enbridge Gas (800-323-5517)
- Flood zones
- No FEMA zone confirmed for Highland here; check your lot on the FEMA flood map
- Housing and foundations
- ACS 2020 to 2024 data put the median year built at 2004, with 29.5% of units built in 2010 or later. No Highland count; EIA RECS 2020 puts the Utah basement share at 57%.
Which Water Damage Repairs Require a Highland Building Permit?
Highland's permit list, dated April 30, 2026, requires permits for basement finishes, water heater replacement, plumbing, electrical, room finishes, and structural repair. The same list exempts adding insulation, floor covering, painting, cabinets, and replacing plumbing fixtures. Your restoration company scopes drying apart from permit work; ask which estimate items go to the Highland Building Division.
Who Owns the Water Line Between a Highland Meter and Your House?
You own it: Highland Public Works maintains water lines up to and including the meter, and the line past it belongs to the owner. The Utah Insurance Department says a standard home policy can cover burst pipe damage; the water damage FAQ lists claim steps. Your restoration company photographs the break and each wet room for your insurer.
Why Does Spring Irrigation Charging Matter for a Highland Basement?
Spring charging matters because Highland warns that pressure swings at the end of March can damage private irrigation systems. The city asks owners to keep shut-off valves closed outside the April 15 to October 15 irrigation season. Your restoration company traces a wet basement wall with moisture meters before Structural Drying and Dehumidification, so ask how they confirm the source.
Highland Water Problems Paired With the Fix
A frozen drain pipe floods a Highland basement, as the city's cold weather tips warn
Extracts the water, removes wet materials that miss their drying goals, and logs readings until the space meets them.
Runoff pools where Highland handles storm drainage with sumps instead of piped lines to Dry Creek
Extracts the water and keeps it out of the storm drain, since Highland calls any non-stormwater discharge there illicit.
A leak damages a Highland shop or office, where repairs follow the 2024 IBC
Uses the Commercial Water Damage process and records each room's drying for the owner or manager.
Ask a restoration company serving Highland which repairs in your estimate fall on the city permit list.
(385) 284-1926Highland Building Division Permits and Portal Inspections
The Highland City Building Division (801-772-4516) takes inspection requests through its My City Inspector portal, Monday through Thursday. Highland City uses 84003 for City Hall, but that ZIP area also holds American Fork, Lehi, and Draper land, so city limits set the office. Standard inspections include insulation and sheetrock, so ask your restoration company how Water Damaged Drywall Repair fits those Highland inspections.
Cleanup Services for Highland Properties
Draper, UT
What Draper Callers Want to Know
Can a Highland Owner Buy Sandbags From the City?
Yes, Highland City sells sandbags at City Hall for $0.20 each, per its sandbag page. Your restoration company extracts and dries water that gets past them, so ask how they check the wall cavities behind a wet area.
Is the Dominion or Questar Gas Listing on Highland's Page a Different Utility From Enbridge?
No, Highland's utility page still prints the Dominion Power and Questar names, but its gas number, 800-323-5517, matches Alpine City's listing for Enbridge Gas. Ask your restoration company whether any appliance in the wet area runs on gas.
Does Highland Clean Its Sewer Lines on a Schedule?
Yes, the Highland Sewer Department cleans its 90 miles of sewer line every 1 to 1.5 years. Your restoration company records where a backup entered, such as a floor drain, so ask for that record when you report it to Highland.
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